Location
Wythenshawe, Greater Manchester | United Kingdom
Job description
- Engage with internal and external customers, engineering, tooling, production, operations, and other relevant stakeholders to address internal and external non-compliances, concerns and complaints.
- Lead problem resolution for system, process, and product issues. Lead implementation of containment actions. Drive root cause and implement corrective / preventative actions within the business and prepare 8D reports.
- Perform internal audits in line with annual audit programme.
- Support successful implementation of process changes.
- Deliver key information as requested by the internal and external customers.
- Maintenance and improvement of the Business Management Systems and approvals and the communication of changes
- Analyse data and prepare report on business metrics on a weekly, monthly basis as required.
- Be 1st level of contact and lead meetings with internal and external customers and related functions in organisation (production, NPD, engineering, processing, etc.)
- Support training of various teams on quality procedures and ensure compliance to best practices.
- Support implementation of changes in Customer Specific Requirements.
- Support process improvement & problem-solving meetings and activities within business.
- Support other quality functions within the Manchester team during all relevant activities.
- Support consistent and fair implementation of personnel policies and procedures and report back accordingly and manage disciplinary issues in accordance with company policy.Together with line manager, identify training needs within quality team to meet quality and industry requirements and deliver or coordinate internal training where appropriate.
- Help develop a culture of compliance, continuous improvement and learning across the site.
Job tags
Salary
£40k - £45k per annum