Service Advisor Apprentice - Haywards Heath
DINNAGES GARAGES LIMITED
Location
Haywards Heath, West Sussex | United Kingdom
Job description
What you will do in your working day
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
- Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department
The apprentice’s role will include the following:
- Dealing with customers both face to face and by telephone
- To process and solve customer service complaints
- Look to promote continuous improvement in customer service
The training you will be getting
- Level 2 Customer Service Practitioner Apprenticeship Standard
- No college attendence required
- Teaching sessions delivered by Skills Coaches both in person and via Microsoft Teams
What to expect at the end of your apprenticeship
- A full time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles
- The opportunities are endless
- By having a highly regarded set of skills, Apprentices can go on to develop their career within the specific interests they may have, progressing through their dealership and be an asset to Dinnages
Job tags
Salary
£10.98k per annum