Workingmums
Location
Tunbridge Wells, Kent | United Kingdom
Job description
Job Title: Recovery Claims Handler
Location: Tunbridge Wells Hybrid worker x 2 days per week in office x3 days working from home
Salary: £24000
Additional Benefits: Up-to 10% annual Bonus
Hours: 37.5 per week between 8 am & 6pm Monday to Friday
Employment Type: Permanent Full-Time
AA Summary
Thought The AA only provide roadside assistance? Think again.
For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as a Recovery Claims Handler, you’ll play a key part to our success and join us on this exciting motoring journey.
As a Recovery Claims Handler, you will be handling a portfolio of non-fault accident managementclaims and responsible for the recovery of the costs incurred. Experience inRecovery or Accidentmanagement experience is essential
#LI-THEAA #LI-Hybrid
What will I be doing?
As an AAS Recoveries Handler your responsibilities will consist of ensuring each claim is proactivelymanaged whilst keeping our customer updated, maintaining expectations and provide outstanding customerservice with an effortless journey until the claim is successfully finalised.With each claim you will need to gather evidence to support our liability decision and compose outlaydocuments, so we can pursue reimbursement of our losses from the negligent parties’ insurers. You will alsobe required to prepare files for legal proceedings to be issued by our appointed panel of solicitors or self-litigating portal
What do I need?
The right candidate will be experienced in managing non-fault claims and chasing debt from third partyinsurers, coming from an accident management background with experience in the field.As a confident communicator, you’ll be on the phone liaising with third party insurers to negotiate settlementof our claim using tactics to encourage the reimbursement of costs within the quickest possible timeframe.Attention to detail is key as you manage your own portfolio of claims and see them through to settlement,handling any disputes along the way, with a commercial view to settling the claims with high success.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member ofThe AA team, you’ll have access to a range of benefits including:
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversityand the difference this brings to our culture and our customers. We actively seek people from diversebackgrounds to join us and become part of an inclusive company where you can be yourself, be empoweredto be your best and feel like you truly belong. We have five communities to bring together people withshared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference,credit and criminal record checks.
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