Location
Sunderland, Tyne and Wear | United Kingdom
Job description
The Social Care Financial Assessment Team are looking to recruit a permanent full time Financial Assessment Support Officer. The team is expanding to help deal with an increasing demand for quality adult social care financial assessments and to help prepare for any future charging reform requirements and due to an internal promotion this role has become available.
The team are based at City Hall although you will have an agile working pattern which will include a mixture of working from the office, at home and potentially at home visits to customers. The successful applicant will manage their own caseload and carry out standard financial assessment annual reviews for customers who have been assessed and continue to receive adult social care and support services advising how much someone would need to contribute towards such services in accordance with Care Act 2014 statutory guidance. You will carry out welfare benefit checks on behalf of the customer to ensure they are claiming the correct benefits for their circumstances and identify / report any under / over payments of benefits. You will also carry out a range of duties such as allocation of work coming into the team, run validation reports to identify work tasks which ensure accuracy of team work as well as collate, record and maintain statistical information relating to the team activity and performance for a variety of reasons. You will be part of a busy team and will require excellent communication skills as well as decision making within statutory guidelines. Why work for Sunderland City Council:Job tags
Salary
