Bank Care and Support Assistant

Location

Ipswich, Suffolk | United Kingdom

Job description

Bank Care and Support Assistant

Sidegate Lane, Ipswich

£11.37

Hours as and when required

Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However, you aren’t guaranteed shifts every week as hours are worked as and when required.

If you are passionate about supporting people with mental health needs and/or dementia to develop their individual interests and hobbies, then we may have your perfect opportunity!

We’re seeking a friendly and engaging Bank Care and Support Assistant to build positive relationships with our customers and wider team to provide them with first-class personal care and support at Sidegate Lane.

At Sidegate Lane we provide care and support to up to 24 adults with mental health needs and/or dementia. We pride ourselves on providing personalised support to our customers by working with them to draw up a care and support plan that focuses on their personal care needs to help build confidence and prevent social isolation.

Sidegate Lane is located in a quiet area of Ipswich within walking distance of the town centre. We have a free, spacious car park but if you don’t drive, we’re conveniently located on a bus route.

We value our team and encourage learning and progression through our comprehensive induction programme as well as providing ongoing training to develop new and existing skills. You will have access to our Learning and Development Academy providing a wide range of training course, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

If you’re a person who celebrate differences, and strives to treat others with dignity and respect, this is a great opportunity to join our like-minded, hardworking, customer-focused team.

The role of Bank Care and Support Assistant will include:

• Delivering a high level of personalised care and support for our customers and encouraging them to maximise their potential and level of independence
• Managing nutrition, and supporting customers to prepare snacks and drinks when required
• Assisting with the administration of medication
• Assisting customers with their shopping
• Promoting a positive culture by engaging with customers to prevent social isolation
• Maintaining security of the building through a door entry system and managing visitors
• Other duties will vary depending on customers’ needs

Skills and experiences:

• Personalised approach to care, ideally with experience of working in a similar, care related role

• Experience working with vulnerable customers, such as with mental health or dementia is desirable
• Enthusiastic, with a positive attitude and kind disposition
• Willingness to work as part of a team
• Excellent communication and creative problem-solving skills
• NVQ2 in Health & Social Care, or willing to work towards is essential

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• £11.37 per hour
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

We’re proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign clic k here

Closing Date: 24 March 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Together we can be our best so that our customers can be their best.
#BeYourBest

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job tags

Salary