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Service Performance Specialist


Three UK


Location

Reading, Berkshire | United Kingdom


Job description



Accountable for measuring what level of assurance is required to ensure the service is being operated at its most optimal level of efficiency and effectiveness

Accountable for actively managing the risks associated to maintaining the service and provides recommendations associated with improving the service across the enterprise with the goal of increasing business performance

Accountable for the provision of all facets of insight derived for balanced scorecards utilized by service owners in the delivery of service

The typical planning horizon is variable and aligned by service reporting that can be ad-hoc, weekly, monthly, quarterly.

Job Description

Qualifications

Additional Information

Salary range for this role start's at £40,960, and exact salary will differ by job and experience

Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.

At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.

Excluding retail, core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.


Job tags

Full timeWork at officeWork from homeHybrid workFlexible hours2 days week3 days week


Salary

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