IT Support Analyst - 1st line

Location

Paisley, Renfrewshire | United Kingdom

Job description

• You will supervise the support / operations team who provide technical support for SME's. This means you must have knowledge for the following; office 365, pc and apple hardware and software support.
• The successful candidate must have a good core knowledge of basic IT and Networking skills.
• You will possess confident communication skills as the role will involve dealing with a variety of customer support calls where the supported devices are diverse and varied.
• Responsible for all incoming support calls to main office.
• Provide remote and telephone support for client networks and applications

Job tags

Salary

£22k - £26k per annum