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Location

Abingdon, Oxfordshire | United Kingdom

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Job description

Position: Customer Support/Service Engineer

Location: Abingdon, Oxfordshire

Job Type: Permanent

The company provides nanoscale imaging products to some of the world’s leading companies in the semiconductor industry. They’re on the lookout for a Customer Support/Service Engineer to join the team.

This role is responsible for managing technical relationships between the company and its customers. Following extensive training, you will be providing onsite support to fix customer problems overseas.

Benefits:

• 25 days holiday.
• 4% matched pension scheme.
• Yearly bonus.
• Company social Events.
• Full sick pay up to 20 days.

Role and Responsibilities:

In this role you will be responsible for providing remote and onsite support in countries such as USA, Japan, Taiwan and Korea. This position will be spending up to 6 months living and working abroad.

• Installation and support of products.
• Fault finding, repair, upgrading and installation.
• Building and strengthening customer relationships.
• Monitor the performance and up-time.
• Sort technical documents.
• Work alongside Engineering and Production teams to improve the reliability of services.

Experience or Qualifications:

• Qualification within Engineering.
• Experienced working with complex systems such as Medical, Scientific, Semiconductor etc.
• Around 2 years+ experience within a Product support role or service/repair position.
• Strong customer Facing skills.

For more information regarding this role, please contact Dominic Mazzotta on 01453 852569 or [email protected]

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

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Job tags

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Salary