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Head of Credit Risk


E.ON


Location

Nottingham | United Kingdom


Job description

The Head of Debt & Credit Risk is a critical leadership role in the E.ON Next Credit management function. Reporting to the Director of Credit Management, the role is accountable for the understanding and ownership of customer credit risk and working with the debt leadership team to develop strategies to prevent & recover debt (including scorecard creation, collection path development, payment adequacy management) for both the Residential & SME portfolios.

We are a customer and data led organisation – a deep empathy towards and understanding of customers and the challenges they face is critical, now more than ever. Equally we are looking for someone with an innovative approach to developing and utilising data (internal & external), with the ability to generate genuine, actionable insight and find ways to improve outcomes essential.

The aim is to support our customers in avoiding and resolving debt in a fair and transparent way, recognising the cost–of–living pressures customers are facing currently, and ensuring that we have approaches in place that drive us to best in class debt management performance.

It will be key to promote a culture of debt awareness across the organisation, ensuring that debt prevention and resolution informs all relevant decisions and activities, whether that be operational, commercial or financial. The ability to influence and persuade will therefore be integral to success in the role.

Key responsibilities:

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What else do I need to know?

We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.


Job tags

Permanent employmentFull timePart timeWork at officeRemote jobHybrid workHoliday workFlexible hoursSunday2 days week3 days week


Salary

£90k - £110k per annum

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