Apprentice Medical Receptionist DR MARTIN JAMES SCOTT & DR IAN CHARLES SMITH

Location

Sheringham, Norfolk | United Kingdom

Job description

What you will do in your working day

• You will work within the practice team to provide an efficient service to our patients, doctors and nursing teams. The tasks will include reception duties and other administrative responsibilities. 
• The work will involve use of telephones, computerised systems including appointments, messages, filing and general surgery assistance
• The receptionist is the first point of contact for patients and the general public so it is essential that they present a professional and caring image of the practice and maintain strict confidentiality at all times. This is a very responsible role
• The post holder may be required to perform duties other than those given in the job description. The particular duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed

The training you will be getting

• Customer Service Practitioner Level 2 Apprenticeship Standard
• Level 1 Functional Skills maths
• Level 1 Functional Skills English
• 20% of the working week will be off the job training

What to expect at the end of your apprenticeship

• Willing to learn, develop and work towards NVQ customer service qualification

Job tags

Salary

£10.16k per annum