TM People Leader

Location

Glasgow | United Kingdom

Job description

TM People Leader 
Glasgow

As a Barclays TM People Leader, you will be responsible for investigating, obtaining and completing all alerts in relation to AML transactional monitoring in accordance with the Banks regulatory guidelines within the UK and global Financial Regulations. You will provide high value, thorough investigations that are business critical. Your team will liaise directly with customers, Correspondent Banks and stakeholders while maintaining a professional manner and delivering excellent client service.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

• Ensuring that all alerts are managed in accordance with policy and managing any escalations, breaches or risk events
• Being responsible for managing alert queues to ensure SLA’s are met 
• Leading a sub-team, in either an onshore and offshore location, in order to meet delivery requirements
• Ensuring all sub-team members are appropriately trained and skilled in order to effectively carry out their duties 
• Ensuring all activity is delivered in accordance with processes, procedures, and the control framework in place
• Providing guidance and decisions to the sub-team to support their review activity, particularly in complex cases

What we’re looking for:

•    Motivated, high-performing individual with proven experience of leading other colleagues, to achieve and often beat their objectives and assist others in doing so 
•    Will be, or have the ability to be, a subject matter expert in AML, Correspondent Banking Transactional Monitoring 
•    To have, or the ability to develop, an excellent understanding of relevant systems (e.g. Customer Gateway, Fortent, SAM8, MANTAS)
•    Ability to make tough decisions based on supporting evidence, and be able to support those decisions 

Skills that will help you in the role:

• Excellent verbal and written communication skills
• Exceptional problem solving abilities 
• Will have previously worked in an environment that has enabled them to gain a broad understanding of Financial Services and or Financial Crime 
• Good knowledge of operational risk requirements and standards applicable to the relevant processes and procedures

Where will you be working?

Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

#LI-Hybrid

Job tags

Salary