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Location

Hadleigh, Essex | United Kingdom

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Job description

About Runwood Homes:

Runwood Homes is one of the UK’s largest residential elderly care providers recently placed in the top 20 care home groups in the uk. The Group operates 76 homes in England and Northern Ireland under three brands, Runwood Senior Living, Sanders Senior Living and Kathryn Homes (Northern Ireland only).

Historically a local authority focused estate, our ambition is to transition towards a stronger private pay mix, developing our current estate and adding new homes to help achieve this.

Runwood Homes Group invests heavily in internal, external, and e-training programmes for our staff at every level. As we move forward our reputation for providing innovative care for people living with dementia continues to grow

Job Overview

As an Operations Administrator you will play a key part in the success of The Runwood Group. Based at our busy Support Office you will be working behind the scenes to help keep our services running smoothly delivering a high level of customer service and support to our Managers and Homes.

Based at our Support Office the role will include but not limited to;

Checking and sending confidential information to relevant regulators and key stakeholders
Exhibits polite and professional communication via phone and email
Collating and distribution of information following company guidelines at all times
Collecting data and preparing monthly analysis for the senior team
Supporting Home Managers with day to day enquiries
Record keeping of the teams Annual Leave/Sickness
Managing Director’s Diaries and arranging meetings, ensuring invites are sent in a timely manner
Greet and support visitors to the office
Booking travel and accommodation
Dealing with sensitive information in a professional caring manner
General office duties
Skills and qualifications

The ideal candidate will be competent in using the Microsoft packages
Proven experience of working within an office environment
Attention to detail
Excellent communication skills
Excellent organisation skills
Exceptional customer service skills

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Job tags

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Salary

£25k per annum