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Location

Hertfordshire | United Kingdom

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Job description

Are you looking for an exciting new challenge? Do you want to join a thriving, enthusiastic and creative team? Then come and join us!

The Older People service support citizens over 65 years to promote personalisation through our assessment process, focusing on the wellbeing of the individual. Through care planning we strive for increased independence, choice and control by offering personal budgets to enable people to direct their own support.

An exciting opportunity has arisen for a Business Support Officer to join the service to work alongside our Integrated Care Board (ICB) colleagues across Hertfordshire.

The post holder will be working alongside the County Lead manager for Continuing Health Care & End of Life Care for Older People Services together with ICB colleagues focusing on delivering good practice across the County. To support the teams to deliver this we require the post holder to carry out data reporting and analysis. This includes reporting on the amount of continuing health care referrals, assessments, and cost implications for the older people service.

Day to Day Responsibilities:

This is an essential post, and you need to be able to work flexibly, under pressure and be extremely well organised, taking a pro-active approach to your workload.

Responsibilities Include:

Utilising software packages such as Microsoft Office for preparation of letters and documentation according to local procedures and statutory/ legal requirements.
Using Excel to update and manage computer databases, spreadsheets and provide reports.
To compile information such as statutory returns, manage and track expenditure.
Update and manage financial pay systems monthly including use of ACSIS ContrOCC and other financial spreadsheets as required.
Provide professional support to social care workers and the ICB dealing with confidential and sensitive matters, answering telephone calls and provide information as the first point of contact
Undertake a range of administrative duties such as note taking, filing, scanning and photocopying and deal with all general matters including correspondence and invoices according to local procedures.
Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas.

Experience and Skills:
You will be an excellent administrator with experience of using Microsoft Office, particularly using Excel to create spreadsheets and track information, Word for formatting documents and Outlook for calendar and sending emails.

Although there are no specific qualifications the post requires previous experience in:

Team Administration
Use of Excel to a level that includes use of pivot tables and manipulation of data.
Understanding and use of financial systems and payments
The post holder must have a basic understanding of social care and continuing healthcare but this is not essential as training will be provided.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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Job tags

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Salary

£29.27k - £32.08k per annum