Medical Receptionist Apprentice LIME GROVE MEDICAL CENTRE

Location

Matlock, Derbyshire | United Kingdom

Job description

What you will do in your working day

• Booking patients appointments
• Allocation of triage appointments
• Giving routine test results
• Taking home visit requests
• Passing emergency calls to the duty Dr
• General enquiries
• Resolving issues
• Appointment and clinic changes
• To complete all administration duties in an accurate and timely manner
• To provide outstanding customer care
• To develop a knowledge of all practice procedures
• To work in accordance with all written protocols

The training you will be getting

Level 2 Customer Service Practitioner Apprenticeship.

Apprentices who have not achieved the equivalent of level 2 qualifications in maths and English, will need to achieve level 1 functional skills in these and work towards level 2 functional skills.

Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.

The apprentice will spend 20% of their working hours in off the job activities and training.

On the job and off the job training will be delivered in the workplace.

What to expect at the end of your apprenticeship

Possible internal progression for the right candidate.

Job tags

Salary

£12.09k per annum