Insurance Sales Consultant

Location

Kingston upon Thames, Greater London | United Kingdom

Job description

Overview

Location: Kingston upon Thames

Salary: £18,5000 + OTE

The role:
The successful candidate will be responsible for a range of duties related to the sale and retention of a range of insurance products This is a fantastic opportunity to work in the financial services and be part of a rapidly growing organisation. You will receive full training for the role; however experience in the field of insurance is desirable.

Main responsibilities

• Making outbound sales calls to qualified prospects
• Taking inbound sales calls from prospective customers
• Making outbound calls to existing policyholders
• Providing prospect customers with quotes for Home Insurance Cover, Home Emergency Cover, Legal Protection Cover and other products that the Company requires you to sell.
• Creating detailed referrals for the Underwriters
• Making sales compliant with the FSA ICOBs regulations relating to the sale of General Insurance over the telephone
• Making Insurance policy adjustments
• Developing and maintaining your knowledge of the products we sell to the expected standard and keeping up to date with changes and anything new
• Developing and maintaining your knowledge of the Company systems and keeping up to date with changes and anything new
• Developing and maintaining your knowledge of Company sales procedures and keeping up to date with changes and anything new
• Following and adhering to all relevant Company processes and procedures
• Striving to deliver excellent service to both internal and external customers

Qualifications & experience

• Minimum of 1-2 years experience of working in a busy call centre environment ideally in a sales role within the financial services industry.
• Ideally some financial services qualifications.
• Working knowledge of Microsoft Office particularly Word and Excel.
• An excellent verbal communicator good at building rapport with customers and experienced in communicating with customers regarding complicated insurance issues.

Personal characteristics

• Positive with a can-do attitude and a passion for providing a high quality service to customers.
• Highly competitive and driven with a strong desire to meet and exceed sales targets.
• Resilient and able to bounce back quickly after knock-backs.
• Highly organised with a structured approach to working.
• Excellent written and spoken English.
• Excellent telephone manner

Job tags

Salary