Location
Scotland | United Kingdom
Job description
A leading Independent Global Loss Adjuster with offices around the world providing Loss Adjusting, Claims and Risk Management Services who have a focus on Speciality Markets and Complex Commercial are now seeking an experienced Insurance Administrator/Customer Advisor to join their Glasgow base which will be hybrid working. Â
You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.Â
Key responsibilities:
- Ensuring data is accurately input in order to achieve high standards of quality and management information.
- Diary management
- Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
- Dealing with external queries
- Liaising with Loss Adjusters as and when required
- Running, checking and analysing management reports
- Attending client review meetings.
- Taking minutes/notes and actions arising from meetings
- Assist in onboarding all new clients.
- Liaise with Brokers and Insurers
- Carry out other general administration tasks as and when required.
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Applicant Requirements: - Exceptional communication skills and experience as well as organisational skills with a strong focus on quality
- The ability to forge and develop strong relationships both internally and externally.
- Experience working within a Customer Services/Insurance related role.
- Thrive in a high-pressured working environment.
- Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.Â
Salary and Benefits:
- Competitive Annual Basic Salary
- Hours are Monday to Friday 9.00am-5.00pm, Hybrid working with 3 days in the office
- 25 days holiday per annum plus bank holidays
- Healthcare Scheme
- Pension - 8% Employer, 2 % Employee
- Life Assurance
- Health Insurance
Contact Donna Pastor on 0782 111 9773]]>
Job tags
Salary
£20k - £22k per annum
