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Location

Staines upon Thames, Surrey | United Kingdom

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Job description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

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Job Description

ServiceNow is currently seeking a Vice President, EMEA Solution Consulting to lead and grow a team of approx. 650 presales Solution Consultants covering EMEA. This role will be part of the Global Solution Consulting Leadership Team, as well as part of the EMEA Senior Leadership Team. 

This role will lead an organisation that gains our prospects' technical confidence and will promote the success of the ServiceNow sales organisation. The VP, EMEA Solution Consulting must be able to attract, motivate, develop, and retain a presales organization of the highest caliber that is capable of continuing and enhancing ServiceNow’s success in EMEA. This role will have a prominent role in evangelising ServiceNow’s vision and message.

This role is expected to maintain strong relationships with counterparts in Sales, Customer Outcomes, Support, Marketing and other organizations to ensure alignment of organizational activities and directions. These responsibilities all directly support the leader’s primary goal: developing and maintaining a world class Solution Consulting team that consistently executes towards the EMEA GoToMarket strategy.

What you get to do in this role:

• Drive results that deliver short-and-long term value for all ServiceNow's stakeholders–customers, partners, employees, etc. Pursues reliable outcomes and predictable high performance over time while also knowing when to take risk and pursue disruptive initiatives that lay the foundation today for breakthrough value tomorrow.
• Establish clear priorities, aligns activities, simplifies the complex, makes decisions, and executes with speed and urgency. Rolls up his/her sleeves and is a relentless problem-solver with a bias to action.
• Provide leadership to EMEA SC organization, consisting of regional and specialist teams, partners, as well as enterprise architects.
• Coordination of strategic development of resources within the geo, including training plans, career development planning, conducting regular reviews, coaching/counselling Presales Solution Consultants for their professional growth
• Create an organisational culture in the EMEA Solution Consulting Organization that will be a basis for the motivating, developing, retaining, and sharing talent across the organization, seeing it as an enterprise resource that should be cross-pollinated for maximum impact.
• Acts as a player-coach who invests in lifting teammates up, giving actionable feedback with care, while simultaneously setting high expectations and holding individuals accountable.
• Participate in regular reviews with Sales Leadership resulting in a detailed understanding of the top deals in the Geo
• Be the link between the EMEA SC organization and the relevant global functions (Global SC leadership, Enablement, Product BUs, etc) by collaborating and influencing with other functions, while understanding that there is often joint ownership over decisions, assets, resources, and/or results and that teamwork is critical to our success.
• The ability to speak to press and analysts about ServiceNow technology and strategy – from product releases to overall value propositions.

Qualifications

To be successful in this role you have:

• 15+ years of expertise across large enterprise sales and cloud technologies with demonstrated success in vendor pre-sales and large enterprise environments.
• Demonstrated experience as third-level leader for diverse organization.
• To be a proven leader, influencer and compelling presenter.
• Motivated by great customer outcomes, by technology solutions to business problems, and by the success of their team members.
• Ability to motivate and inspire a growing team of front-line managers to build a multi-layered management team as the organisation grows. 
• Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CxO’s).
• Experience working in a fast-growing environment and understanding of different cultural and working environments.
• Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing.    
• Strong organization, communication, teamwork, presentation, problem solving and time management skills.   
• Experience inspiring teams to share and follow defined best practices.   
• A self-starter with a “win as a team” approach.  
• Strategic thinker with a strong business mindset and the ability to drive innovative solutions.

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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