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Guest Loyalty Consultant


StudentUniverse


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Hammersmith, Greater London | United Kingdom


Job description

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Guest Loyalty Consultant

Apply now Job no: 520017
Brand: Scott Dunn
Work type: Full time, Hybrid, Part time
Location: Hammersmith
Categories: Leisure Travel & Retail

We have an exciting role for a seasoned travel professional to actively manage and regularly engage with a dedicated guest list for Scott Dunn as a Guest Loyalty Consultant. The dedicated lists are those guests yet to book their next holiday experience with us, or prospective guests gained through business partnerships and referrals.

As a Guest Loyalty Consultant you will be proactively outbound calling guests to engage with them to create highly qualified leads for the Travel Consultants to convert into bookings. Being a true champion of our guest centric ethos at Scott Dunn, you will ensure that our most treasured guests are recognised for their continued loyalty.

Responsibilities

Duties

The duties that derive from these responsibilities include but are not exclusive to:

About You

You will truly live the Scott Dunn values of in the know, in the detail , and inspiring , as you take our guests on a journey of “Why Scott Dunn” from the initial reconnection through to them connecting in with our expert travel consultants. This will require a deep passion and general knowledge of global travel and destinations – spanning across nearly every corner of the world, in tandem with travel industry experience and an unwavering dedication to exceptional guest service delivery. Other factors that will assist in your application include:

Values & Behaviours 

All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

Location

This role is based in our Hammersmith, London office. This is a full-time role, with flexible/part-time work available to the equivalent of three full days per week for the right candidate.

We offer very competitive salaries and a great benefits package including the following:

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Job tags

Full timePart timeWork at officeHybrid workHoliday workFlexible hours3 days week


Salary

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