Location
Southampton | United Kingdom
Job description
- Directly lead, manage and drive forward the technical service offering of the Southampton/South Coast Engineering team as the primary point of contact with clients, understanding their requirements, aims, schedules and processes to ensure full- and on-time delivery of services and contractual obligations while maintaining best working practices.
- Customer and site work focused. A member of the Southampton/South Coast Management team accountable for customer communication, monitoring and understanding customer service levels and contractual responsibilities, such as TCO, RCA, specific reporting and quoting progress.
- Responsible as line manager for the dedicated site teams, project engineers and work/project deliverables.
- Key role in the quotation and estimating of costs and selling price for site and project work.
- Clear focus on health and safety management and encompassing direct responsibility for the site services teams and project delivery.
- The successful candidate will be responsible for communication with colleagues within his team, the wider business, clients and suppliers.
- The successful candidate will be responsible for liaising with colleagues to ensure that all materials and spare parts are available as required.
- The successful candidate will be responsible for reporting on the progress of projects to senior management
- The successful candidate will attend review and progress meetings as required by the client
- Full technical understanding of rotating equipment repairs and previous working experience within the water industry is strongly desired
ABOUT YOU –
- The role offers the opportunity to lead, inspire and deliver a positive and winning culture through a coaching style.
- Strong team player with a positive ‘can do’ attitude
- Takes responsibility for actions, projects and people
Your offer:
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:
- Ability to purchase an additional 5 days holiday subject to scheme rules
- Contributory Pension Scheme
- Bike to Work Scheme
- Life Assurance
- Up to 1 day’s paid leave to concentrate on your wellbeing
- A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
- Unlimited mental health support from qualified mental healthcare professionals
- 24/7, unlimited remote GP appointments – so you can get fast access to a doctor at a time convenient to you
- Six 1-2-1 nutritional video consultations per year
- Six 1-2-1 digitally delivered personal training sessions per year
- 360 Wellbeing Score — take just four short assessments to get your score and unlock six1-2-1 lifestyle coaching sessions per year
- Physiotherapy — eight sessions a year shared between you and your partner
- Medical second opinions
- Savings and discounts for savings on weekly costs
- On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
- Company Sick Pay from day 1
- Group Income Protection – after a period of sickness absence
- Long service recognition
- Free unlimited access to LinkedIn Learning
- Free ERIKS Branded workwear
- Free Eye tests
About us:
Hi, we’re ERIKS - a leading Specialised Industrial Service Provider.
We offer a wide range of innovative and high-quality mechanical engineering components and logistics services from our over 200 locations across the UK & Ireland. We provide our customers with the parts and products they need, sometimes partnering with them in their own locations as a seamless extension of their own team.
Our mission is to make our customer’s industry work better.
We know and understand that our people are critical to our success, providing our customers with specialist knowledge and world-class service.
Which is where you come in!
Why ERIKS?
By joining ERIKS, you’ll be part of something special.
Being part of something special means more than just the work you do. It's the great people you work with, the support you receive from your managers, and the specialism that is at the core of everything we do at ERIKS.
Whether it’s development that is built around you and your career goals or the opportunity to be part of something much bigger than the team you join, it’s all here for you at ERIKS.
What are you waiting for? We can’t do it without you!
About Us
Because we need you just as much as you need us.
Together we are unbeatable!
Opportunities for growth!
ERIKS is growing and has room for enthusiastic, motivated employees to grow with it. ERIKS gives employees the opportunity to develop themselves, at both the professional and personal level.
Dynamic!
ERIKS is a healthy, growing enterprise. This brings continuity, stability and, therefore certainty. Certainty, with room for ambition, personal development and innovation.
Challenges and innovation!
Working at ERIKS means working in an innovative environment where you take on challenges and share them, come up with innovative solutions and act in a dynamic and well-considered manner. All of this as a team and as individual.
Being part of a strong team!
ERIKS is constantly working on a corporate culture where people take centre stage. A friendly, open and pleasant work environment with respect for and confidence in one another. A stimulating and challenging workplace climate where knowledge is shared. As an ERIKS employee, you form part of a winning team; a team that helps keep ERIKS the undisputed market leader in its field.
Work placement, traineeship opportunities for students!
We offer ample opportunities, especially for students from a technical or commercial background. The wide range of trainee posts at ERIKS offers students the opportunity to gain practical experience at an innovative multinational company. Those in search of an informative and challenging traineeship at an organisation with a friendly and open work climate need look no further than ERIKS. A traineeship in Continental Europe, North America, UK & Ireland and Asia; ERIKS makes it all possible.
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