Location
Hampshire | United Kingdom
Job description
Service Desk Analyst required to work for a Hospital in the M4 Corridor. This is a contract role for up to 12 months paying £17.69 per hour inside of IR35.
They require someone who is available to work the below shifts which will be on a monthly rota.
Monday - Friday: 17:00 - 08:00
onsite Saturday & Sunday: 08:00 - 20:00
onsite Saturday & Sunday: 20:00 - 08:00
onsite Summary: We are looking for an organised, customer focused, enthusiastic person to join our team who has excellent IT Technical support skills.
- The successful applicant will have a excellent knowledge of MS Windows Operating Systems, Active Directory, Office 365, Remote Control Support Tools, PC/Laptop & Printer Hardware plus knowledge of Build Technology/Imaging Tools
- Experience of using a computerised Helpdesk/Service Desk system and knowledge of ITIL processes are essential.
- This candidate also needs to have a good range of troubleshooting skills in wireless technologies relating to hardware and access points.
- First class customer service skills are needed, a good, calm, reassuring manner is essential with a strong attention to detail.
- You will be taking a variety of support calls, aiming to fix all technical issues remotely or over the telephone.
Please apply should you meet the above criteria.
Job tags
Salary
£17.7 per hour
