Customer Experience Manager

Michael Page

Location

Essex | United Kingdom

Job description

Key responsibilities of the Customer Experience Manager

- Collaborate with cross-functional teams to drive customer-centric initiatives

- Analyse customer feedback, surveys, and data to identify areas for improvement and recommend actionable solutions

- Lead, manage, and deliver special marketing projects

- Act as a liaison between the customer and the organisation, conveying customer needs and feedback to relevant teams

Job tags

Salary

£50k - £55k per annum