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Location

Epsom, Surrey | United Kingdom

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Job description

AtkinsRéalis is one of the most respected design, engineering and project management consultancies in the world. We connect people, data and technology to transform the world's infrastructure and energy systems and we have the breadth and depth of expertise to respond to the most technically challenging and time-critical projects around the globe. Whether it’s responding to the challenges of climate change and urbanisation, providing social and economic infrastructure to enable cities to flourish, or using the latest technology to transform the way we design, we are working with clients to make a difference to the planet and its people.

The Vetting Administrator will support the Security Vetting Team Case Workers with administration of incoming clearance requests, compliance related activity and general case management. They will be responsible for providing the customer with progress updates, advice and guidance on all things Security Vetting related.

They will manage the ongoing maintenance of employees and their clearances, engaging with our employees, clients, and other vetting organisation as appropriate.

Key Accountabilities

• Responsible for review and management of new e-mails, queries and follow ups received into the case management system.
• Maintain accurate and timely records in all relevant HR systems to enable clear visibility of activities and enable effective information management.
• Undertake the pre-screening, triage activities ahead of any application for higher level clearances.
• Follow up on delayed applications, responses, and references for all clearance cases.
• Communicate effectively with stakeholders to update on progress with specific work and maintain accurate records.
• Escalate issues to the Vetting Advisor as required, ensuring agreed service levels are maintained.
• Ensure accuracy of documentation received from employees, following up on any omissions before forwarding paperwork to the clients or other contracting authorities.
• Administration of the security clearance renewal process.
• Manage the administration of the ‘leavers’ process.
• Deal with requirements when advised of ‘Change to Personal Circumstances’.
• Notify external authorities of staff clearance details, as required.
• Manage allocated cases for DBS checks.
• Involvement in ad hoc projects as required.
• Carry out other administration tasks as required.
• Compliance with all internal and external auditing requirements.
• Be readily available to take customer telephone calls.

The Individual

The Vetting Administrator will demonstrate:

• Strong administration experience.
• Strong customer service skills including effective use of the case management system.
• An ability to work under pressure to strict deadlines with limited supervision.
• A professional manner and the ability to develop strong working relationships.
• Good communication skills, both written and verbal.
• Excellent attention to detail.
• Good organisational skills and ability to balance conflicting priorities.
• Able to use own initiative and prioritise.
• Flexible “can-do” attitude and approach.
• Confidentiality and the ability to handle sensitive situations diplomatically.
• Strong computer skills across the full range of Microsoft Office applications, in particular Excel, Word, and the use of mail merge.

Meeting your needs:

When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career.

Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need.

New name, new era. We are AtkinsRéalis. It will take some time for all our information to update – you can still refer to our fantastic benefits via the link below:

Training:

AtkinsRéalis is committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

More about us:

AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world.

Additional Information:

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

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Job tags

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Salary