Tenancy Management Support Officer
Service Care Solutions Ltd
Location
Oxfordshire | United Kingdom
Job description
Job Title: Tenancy Management Support Officer
Location: Oxford
Contract Type: 6-Month Contract
Working Hours: Monday to Friday, 9 am - 5 pm
DBS Level: Enhanced
Driving Requirement: Necessary
About Us: A dynamic housing management organization committed to providing high-quality services to our tenants and leaseholders.
We are currently seeking a motivated and enthusiastic individual to join our team as a Tenancy Management Support Officer in Oxford.
Key Responsibilities: As the frontline officers, Tenancy Management Support Officers play a crucial role in the coordination of work, liaising with tenants and external agencies.
Key responsibilities include:
- Assist the team in coordinating work, including booking appointments and responding to telephone enquiries.
- Manage garage stock, including inspection and letting of all garages.
- Administer the Housing parking permit scheme.
- Provide an initial telephone response service to tenants, leaseholders, external agencies, and officers regarding tenancy management queries.
- Liaise with tenants and external agencies to schedule appointments.
Requirements: - To be successful in this role, you should have:
- Strong communication skills.
- Experience in delivering excellent customer service.
- Enthusiasm and willingness to learn.
- A valid Enhanced DBS check.
- The ability to drive is necessary for this role.
Opportunity for Growth: This role offers an excellent opportunity for individuals interested in taking their first step into a housing management career.
If you are passionate about providing specialist support and making a positive impact in the community, this role could be the perfect fit for you.
How to Apply: If you meet the requirements and are excited about this opportunity, please submit your CV and a cover letter to
[email protected].
The application deadline is [insert deadline].
Shortlisted candidates will be contacted for an interview.
Job tags
Salary
£16 per hour
