Hozpitality - Night Manager
Location
Hounslow, Greater London | United Kingdom
Job description
Hotel Name
Company Description
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Coordinate and manage the overnight operations of the hotel whilst enhancing the guest experience - every guest, every interaction, every day.
- Be proactive and resourceful when attending to guest requests.
- Take initiative to ensure that interactions with our customers are positive and productive.
- Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
- Perform the night audit function.
- Responsibility for the health and safety of all patrons, guests and staff members.
Qualifications
- Previous 1-year of work experience as a Night Manager or Assistant Night Manager
- Relevant Night Audit experience in the hotel industry
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Clear and confident communication skills - both written and verbal
- Knowledge of Microsoft Outlook, Microsoft Office and Opera Cloud
Additional Information
Your team and working environment: - Our hotel comprises 307 bedrooms, Bar and Restaurant
- Our ever growing Front Office team is currently 15 team members
One more thing... By working at the
Ibis Budget London Heathrow Central you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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