Location
Walsall, West Midlands | United Kingdom
Job description
Working for the FM Service provider you will be based on site with the client overseeing a large corporate office building. You will be responsible for managing total FM for the site including cleaning, maintenance & front of house.
- Ensure operational first-class service excellence to the client, and that contractual commitments (KPI's / SLA's) are met and exceeded.
- Log maintenance / H&S issues on the CAFM system.
- Develop and maintain excellent client relationships, ensuring that they receive the highest standards of service delivery in relation to their operational needs
- Ensure that facility management staff consistently provides positive and prompt response to requests from the client and client employees
- Ensure the provision of healthy and safe working conditions
- Ensure optimum staffing structures operate across contracts balancing cost reduction with the delivery of service excellence.
- Working with Contract & Technical Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
Job tags
Salary
£40k - £42k per annum