Insurance Debt & Cancellation Agent

Location

Feltham, Greater London | United Kingdom

Job description

Overview

Salary £18,500 OTE £25,000

Our client is an independent insurance intermediary wholly owned by a senior management team with over 50 years’ experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

They are now looking for a Debt & Cancellation Agent to join their busy and growing team

This role will include shift work between 8.30am – 7pm Monday to Friday, 9am – 1pm Saturday (1 in 3).

The Role

• Maintaining  client finance agreements
• Dealing with internal/external telephone communications within FCA guidelines
• Pursuing unpaid balances
• Responsible for transferring customer Data securely to the external debt recovery agency
• Responsible for liaising with customers regarding  cancellation of policies with the view of retaining the business.
• Be confident in speaking to internal and external stakeholders in a professional and courteous manner at all times.

Please contact Lisa on 02085497212 or email [email protected] for more information

Job tags

Salary