Customer Service Apprenticeship - Kidderminster Hearcare Specsavers SPECSAVERS OPTICAL SUPERSTORES LIMITED

Location

Kidderminster, Worcestershire | United Kingdom

Job description

What you will do in your working day

• Giving customers top-notch advice
• Efficiently answer telephone calls to the store
• Advising customers their hearing aids / glasses are ready or delayed as appropriate

The training you will be getting

• Level 2 Customer Service Practitioner Apprenticeship Standard
• Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion
• Functional skills maths and English, if required
• How and where training (on/off the job) will be delivered is to be confirmed

What to expect at the end of your apprenticeship

• At the end of your Apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles

Job tags

Salary

£12.48k per annum