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Technical Administrator / Paraplanner


Service Service Employment Agency Limited


Location

Norwich, Norfolk | United Kingdom


Job description

My client is a Norwich based chartered firm who have been providing advice to Norfolk and afar for over fifty years and you can become part of their success by supporting their adviser as a Technical Analyst.

Summary of duties

You will work as part of the support team integrating with Financial Planners and Administrators to provide clients with a welcoming, efficient, professional and effective client service, with a high focus on quality and accuracy adhering to TCF and Consumer Duty principles at all times.
Key responsibilities

You will research and collate the relevant quantitative information required to compile wealth
management and financial planning reports based on meeting notes, fact find data and
Financial Planner instructions.

You will be proficient in the use of cash flow planning tools (Truth/Voyant).

You will discuss client needs and objectives with the relevant wealth manager and undertake research to identify suitable solutions to meet a client’s needs and objectives.

You will complete tax calculations for withdrawals for capital gains tax, inheritance tax and bond
withdrawals.

You will prepare information and recommendations to support the client review for analysis by a
Financial Planner.

You will maintain client records and data accurately and efficiently in accordance with both company
and FCA rules and requirements.

You will keep up-to-date with new product, technical and legislative changes.

You will effectively manage the day-to-day work through the company’s workflow system, working to timescales as defined within company procedures, holding regular meetings with relevant
Financial Planners and Administrators to discuss workloads and priorities.

You will provide training to other members of the team, providing guidance in relation to day-to-day
working practices, training and technical support.

You will have a working knowledge of the Administrator role in relation to understanding processes and procedures relating to the monitoring of new business, preparation of client meeting packs and
valuations, submission of client transactions, sending of letters of authority, calculation of fees
and raising client invoices.

You will carry out other general administration duties as assigned.

Role requirements

Hold or working towards Diploma in Financial Planning or Diploma in Regulated Financial
Planning (or equivalent)

Minimum 5 years’ industry experience

Knowledge and skills

Good inter-personal skills, both written and verbal
Ability to work independently and as part of a team
Good report writing skills
Good numeracy skills with close attention to detail
Excellent organisation skills with experience of working to deadlines
Good understanding of FCA ethics, rules and requirements
Good knowledge of investments, pensions and protection plans as well as other financial products
and financial planning tools.
High level of technical experience
Able to demonstrate an adaptable/flexible approach to work within a changing environment
Experience of using Intelligent Office (IO) (Desirable)

- 10% pension contribution
- 4 x death in service
- Bupa cash plan, covers medical prescription costs etc.
- 21 days holiday + BH, increases incrementally following 2 years’ service to a maximum of 27 days
- Support with professional qualifications
- Flexibility on working hours and some working from home, subject to a satisfactory probation period.

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Job tags

Work at officeEmployment trial periodHoliday workFlexible hours


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