African Childen's Fund Ltd
Location
Witney, Oxfordshire | United Kingdom
Job description
Job Purpose To manage all aspects of the charity shop operation including online sales.
To ensure the shop operates cost effectively.
Reporting to The Chief Executive Officer
Staff Reporting Volunteers
Hours This post is a job share working 3 or four days per week. Shop opening hours are 9:00 – 4:30, Monday to Saturday. Managers are expected to be there 15 minutes either side of these to open/close.
The position will be permanent on the successful completion of a probationary period.
Key Result Areas:
Shop Performance and Profitability:
Profitability: The primary purpose of our charity shops is to raise funds for the projects we support in Africa. This will be demonstrated by achieving the annual budget and meeting specific periodic financial targets.
Appearance: The appearance and cleanliness of the shop is important in creating the atmosphere the charity seeks to demonstrate. Shop layout, in-shop and window displays and regular cleaning are all part of this.
Attracting good quality donated goods for sale: Fostering a good relationship with the community is important in attracting a good flow of donated goods to the shop. Good quality donations are vital for the success of the shop.
Sorting, pricing, merchandising and turnover of donated items make up the basic day to day tasks that ensure the success of a charity shop and attention to detail in each of these areas is essential. Some items need to be researched so they are priced correctly.
Online sales are an increasingly important part of our retail operation, and we aim to make our operation more efficient and expand sales.
Cash Handling and Recording: In order to safeguard the income of the charity our stated accounting procedures must be followed by everyone.
Relationship with Volunteers:
Volunteers provide the backbone to a successful
charity shop operation and recruiting and maintaining a team of dedicated of volunteers is a key part of the role.
Crucial elements are:
1. Recruiting, selecting training, motivating and managing a team of volunteers.
2. Identifying the individual strengths, talents and interest of individual volunteers and building upon these.
3. Building a happy team, that feels appreciated, supported and valued.
4. Ensuring that every volunteer knows about the work of the African Children’s Fund and is kept up to date on the progress of our projects and campaigns.
Relationship with public, creating public awareness:
1. Ensure that there is always information about the
charity on display in the shop and that leaflets are available for members of the public to take away.
2. Be prepared to engage the public in conversation about what the charity does and answer any questions they may have.
3. Inform volunteers of issues that are relevant so that they can answer the publics questions.
4. React with ACF’s Social Media posts and when appropriate make suggestion for the content of our posts.
Health and Safety:
Keeping staff, volunteers and members of the public safe and comfortable is essential. An annual audit is carried out and managers should take measures to ensure our Health and Safety Policy is adhered to.
Desirable but not essential:
1. Speak to local organisations about the work of the charity, with the aim of engaging them more in the work of the charity.
2. Be a member of any local chamber of trade to share in the development of the town and be aware of any local developments.
Other areas of Work
The charity is small and the number of employees limited, all employees are expected to show flexibility in helping others to develop the charity, to attend meetings and support local initiatives.
Job tags
Salary
£21k per annum
