Recruitment Administrator
Location
Plymouth, Devon | United Kingdom
Job description
Job Description
Do you have some experience within the Healthcare/Caring industry? Are you super organised and love dealing with people, keeping on top of administration, and building strong relationships with clients? Are you looking for a role which is predominately Monday to Friday 9-5, however you have the flexibility to be on call for a weekend or two a month? (which you'll get paid extra for - £200 per weekend!).
If so, I may have the perfect role for you!
About the role
- Role: Care Coordinator
- Location: Plymouth (office based)
- Salary: up to £25,000 per annum plus on call payment and bonuses!
- Benefits: 20 days holiday plus bank holidays, on call bonuses, monthly bonuses, medicash, pension
Role Overview
The Coordinator will be supporting the Manager with running an efficient service for their clients. You'll be liaising with clients to understand their requirements, placing suitable candidates (nurses and carers) in the roles, whilst ensuring compliance at all times. You'll also be prepared to go out to see clients, support them with their needs e.g. meal preparation, medication, shopping, washing etc.
Key Duties
- Act as first point of contact for clients, accurately recording their expectations for the role, the pay and benefits offered, and the responsibilities of the roles.
- Proactively and consistently strive to identify and obtain new business opportunities. Identifying and progressing sales leads as required.
- Ensure clients receive exceptional customer service and queries are dealt with promptly and professionally.
- Identify and approach suitable candidates
- Ensure candidates receive a professional and comprehensive recruitment service at all times
- Interviewing candidates, checking right to work documents and placing them in suitable roles
- Assisting with the shift coordination
- Spot Checks - ensuring compliance at all times
- On occasion, if a care shift cannot be covered, you'll be willing and able to go out to assist directly with care - e.g. checking in on the client, preparing meals, medication.
Requirements
- Ambitious, driven and determined to achieve targets and objectives
- Self-motivated, tenacious and resilient
- Excellent customer service skills with the ability to build and maintain effective working relationships both internally and externally.
- Excellent telephone manner with demonstrable influencing, questioning and listening skills
- Excellent organisational, communication and time management skills.
- Good team player with the ability to motivate others.
- Previous experience of working within a customer focused, targeted sales environment
- Proficient in the use of Microsoft Office products
- Current UK driving licence and a willingness to travel
Benefits
20 Days holiday plus bank holidays
On Call Bonuses
Medicash Healthcare
Company incentives
**Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.**
Job tags
Salary
£25k per annum
