Scottish Borders Council
Location
Galashiels, Scottish Borders | United Kingdom
Job description
Job Title: Telecare Technician
Location: SB Cares Block, Tweedbank Industrial Estate
Hours: 35 hours per week
Salary: £15.03 - £16.29 per hour/£27,441.22 - £29,740.71 per annum *
Qualifications: National 5 English, Maths & Science. Electronic and electrical qualification.
Requirements: PVG Adults. Full driving licence**
The Role: The SBC TEC team provides a fully managed TEC equipment service (telecare, telehealth and other assistive technology) to our clients within the Scottish Borders.
We are looking to recruit a Telecare Technician to join our dedicated team to install, service and maintain community alarm systems and associated peripherals in domestic properties. Equipment ranges from personal trigger pendants, heat and smoke detectors to more complex devices to support vulnerable people in their own homes.
The work will include a small amount of drilling and working at heights.
A technician will also use a variety of IT devices for effective programming of equipment. You may also be required to undertake any other duties as requested by the Scottish Borders Council management team.
About You: The successful candidate will demonstrate a caring and patient attitude and understand the importance of providing quality service at all levels as well as being able to work quickly and efficiently in our busy, fast-paced environment.
To be proficient in computer skills is a must with a good level of literacy in Microsoft packages as well as able to demonstrate good verbal and written communication skills. You must enjoy driving and being out on the road.
A minimum of 1 year’s experience in the installation of electronic devices and a general ability to carry out minor repairs on technical equipment would be beneficial; however, full training will be provided. Additional experience within care work or experience with vulnerable persons would also be advantageous. It is essential that you have a positive can-do attitude and be willing to assist the wider team as and when required, and above all, have a desire to learn and develop your skills with a professional approach at all times.
*Please note successful applicants will be placed on the first point of the salary scale unless they meet certain criteria.
** If you have a disability which precludes you from holding a drivers licence, Scottish Borders Council will take into account its responsibility to make reasonable adjustments to allow for your disability. Should it be possible to make such an adjustment in order that you can undertake the travel responsibilities of the post, this will be taken into account in consideration for this role
For any informal enquiries please contact the ASC Recruitment Team by emailing [email protected]
Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Job tags
Salary
£27.44k - £29.74k per annum
