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Location

Basingstoke, Hampshire | United Kingdom

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Job description

Are you a personable, organized individual with excellent communication skills? Are you passionate about providing top-notch service to customers? If so, we want YOU to join our client's dynamic aftersales team at their leading special purpose machinery manufacturing business based in Basingstoke!

As the company continues to grow, we're looking for a dedicated Aftersales Executive to play a crucial role in ensuring customer satisfaction and support. You'll be at the heart of their operations, coordinating the end-of-project process, gathering valuable customer feedback, and providing essential warranty support.

Requirements for the Aftersales Executive:

• A personable and organized individual with exceptional communication skills.
• Experience in sales administration or customer service, preferably within an engineering or technical field.
• A proactive approach to problem-solving and customer support.
• Ability to thrive in a fast-paced, collaborative team environment.
• Strong attention to detail and the ability to manage multiple tasks effectively.

Responsibilities for the Aftersales Executive:

• Coordinate the end-of-project process, ensuring smooth transitions and customer satisfaction.
• Gather and analyze customer feedback to identify areas for improvement and enhance our services.
• Provide comprehensive warranty support to customers, resolving issues promptly and professionally.
• Collaborate closely with internal teams to ensure seamless communication and support throughout the aftersales process.
• Contribute to the achievement of team targets and participate in our bonus scheme based on performance.

Benefits for the Aftersales Executive:

• Competitive salary range of £24,000 - £28,000.
• Exciting bonus scheme based on team targets, rewarding your hard work and dedication.
• Opportunity for personal and professional development in a supportive, growth-oriented environment.
• Be part of a rapidly growing business that values progression and invests in your success.

Don't miss out on this fantastic opportunity to take your career to the next level with a company that prioritizes excellence and innovation. If you're ready to make an impact and grow, apply now to join our team as an Aftersales Executive! Hit APPLY NOW!

Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.

INDKA

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Job tags

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Salary