Application Engineer (m/f/d)
Location
Coventry | United Kingdom
Job description
FoxESS was established in 2019, and through its world-leading team of engineers and technicians is leading the way in the fields of power technology research and development, energy storage equipment manufacturing, IT data services, and new energy project development. The company focuses on providing advanced distributed energy, energy storage products, and smart energy management solutions for households and industrial/commercial enterprises.
Application Engineer (m/f/d)
Your Responsibilities:
- You will make an important contribution to high service quality by providing excellent technical support for our customers (specialist partners) for our products (inverters, EV chargers, etc.).
- You will support our customers with commissioning, fault diagnosis, and troubleshooting.
- You are the contact person for ordering spare parts, warranty invoicing, and replacement/returns.
- You will take part in trade fairs and assist with customer training.
- You will create and maintain the support documents.
Your support is provided: - by hotline, ticket system, e-mail, and chat (in the Wiesbaden office in Germany).
- with the help of a remote management system.
Your Qualifications: - A graduate background in engineering/electronics.
- Over 1 year of industry experience.
- Service-oriented, good communication skills, likes to work with people.
- Be able to work well in a fast-paced environment.
- Willingness to travel.
- Fluent in English, Chinese, or local language is preferred.
- Class 3/B driving license.
Please click 'Apply Now' above to send us your resume.
Job tags
Salary
