RCP London
Location
Liverpool | United Kingdom
Job description
Benefits: For more information about our benefits, please see below
Job Type: Full Time
Job Title: Desktop Support Analyst
Salary: Grade 4. The starting salary for this role will usually be £27,142 to £28,460
Location: The Spine, Liverpool
The Royal College of Physicians (RCP) is recruiting a Desktop Support Analyst to join the team at our Liverpool office.
Purpose and scope of the role
As part of the IT services team, the desktop support analyst provides support for all RCP IT services to all RCP IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes.
As a RCP desktop support analyst you should have a can-do, optimistic attitude and have a strong working knowledge of IT service operation, transition and continual service improvement. You will have a strong commitment to developing your IT knowledge and skills and a commitment to strive for service excellence.
You should have significant experience in a similar role, be educated to A level or professional standard (e.g. ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English.
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
About the RCP
The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
This role is based in an amazing, new building “The Spine ”, in the Paddington Village . The building itself is a groundbreaking, world-leading example of biophilic architecture, and was designed to meet the principles established in the WELL Standard , supporting mental and physical wellbeing for staff and visitors.
How to apply
To apply for this role, please submit your CV online. If you have any queries about the application process or the role, please email [email protected] .
What happens next?
Shortlisted candidates will be invited to attend a first stage telephone interview. Candidates successful at this stage will be progressed to an in-person interview.
Shortlisted candidates are expected to be notified w/c: 11 March 2024
Interview date: TBC
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
RCP is all about our people – our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That’s why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us.
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