Service and Breakdown Engineer
Location
Tiverton, Devon | United Kingdom
Job description
Service and Breakdown Engineer
- Permanent 40 hour week plus overtime
- Competitive salary
- Pension
- 21 days holiday plus bank holidays (1 day additional leave added per year with the company to a maximum of 5 days)
- Additional 'birthday' holiday day in addition to above holiday allowance
- Overnight expenses paid when working away
- Company health and well-being support package
Key roles and responsibilities:
- Servicing of boilers nation wide and undertaking all relevant paperwork
- Accurately assess parts and labour required for servicing / breakdowns / further action work
- Troubleshoot issues, and attend breakdowns
- Provide detailed reports and further action for breakdowns, including parts lists if required
- Provide technical support to customers over the phone
- Supervising / training of any junior members of staff where applicable
- Support the technical manager
- Assist clients and Aftersales team with technical issues
- Ensuring all H&S processes and procedures are adhered too
- Compile servicing reports, and adhering to a high standard of paperwork
- Assist the installation team as and when required
- Working away during week when required
Minimum Core Knowledge, Skills & Qualifications:
- Previous experience in a similar position
- Mechanical or electrical engineering
- Ability to proactively work and contribute as part of a team and on own initiative, and work alone
- Effective skills in planning, organising and prioritising personal workload
- Ability to communicate effectively with colleagues, other trades and clients
- Microsoft office suite
- Good level of written and spoken English
- Full Driving License
Desirable Experience:
- Welding
- IPAF/PASMA License
- Working on biomass boilers
Personality and disposition:
- Flexible attitude and ability to learn new skills
- Can be relied on to meet tight deadlines
- Initiative and judgement to resolve problems
- Well-developed analytical and problem solving capability
- Interpersonal and communication (oral and written) skills
Trainee Service Engineer
Due to the nature of the role and training requirements, all applicants will need to be a commutable distance from our offices in Tiverton, Devon. The role will also require work to be undertaken at various sites nationally, meaning applicants will need to be comfortable with staying away regularly during the week.
- Permanent 40 hour week plus overtime
- Competitive salary
- Pension
- 21 days holiday plus bank holidays (1 day additional leave added per year with the company to a maximum of 5 days)
- Additional 'birthday' holiday day in addition to above holiday allowance
- Overnight expenses paid when working away
- Company health and well-being support package
Key roles and responsibilities:
- Servicing and maintenance of Biomass boilers Nationwide
- Undertaking works as required for maintenance contracts
- Support the technical manager
- Assist clients and Aftersales team with technical issues
- Troubleshoot issues and attend breakdowns
- Ensuring all H&S processes and procedures are adhered too
- Compile servicing reports, and adhering to a high standard of paperwork
- Assist the installation team as and when required
- Working away during week when required
Desirable Knowledge & Skills:
Job tags
Salary
