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Head of Event Operations


EMAP Publishing Limited


Location

Croydon, Cambridgeshire | United Kingdom


Job description

emap is a progressive B2B subscriptions, networking and content business with industry-leading brands, reaching customers across multiple touch points including online, print, and face to face at events, exhibitions and awards.

About the company and the brands:

emap’s Amber division in East Croydon consists of 15 exciting B2B brands and over 20 events annually including the UK and Irish Quality Food Awards, Frontier Awards and Environmental Packaging Summit to name just a few. The events portfolio is made up of conferences, awards, summits, and roundtables taking place in both the UK and Internationally, both in a physical and virtual capacity.

Overall Purpose of the Role:

As Head of Event Operations, you will be accountable for the Overall operational management and delivery for all events within the portfolio including Awards, Conferences and Showcases. Ensuring standards are kept exceptionally high across all areas of delivery, whilst maintaining efficiency and cost effectiveness.

You will be responsible for reviewing suppliers, processes, and procedures; putting processes in place to create a robust framework to deliver a world-class customer experience pre, during and post an event.

Responsible for people Management, recruitment, and development of the operations team, you will ensure the team and processes are working effectively across all aspects of events and maintaining rigour and excellence.

Key responsibilities:

Skills and experience:

Core competencies

Personal Attributes:

Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at .

Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.

How to apply: Please send your CV and covering letter to [email protected] . Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of the closing date.

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Job tags

Permanent employmentFull timeWork at officeRemote jobWork from homeHybrid workHoliday workFlexible hours1 day week


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