Vale of Glamorgan Council
Location
Vale of Glamorgan, Wales | United Kingdom
Job description
Job Category : Admin & Clerical
Location : Civic Offices, Vale of Glamorgan Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.81
To provide sickness cover for the sheltered scheme at Fairoaks,
MAIN DUTIES AND RESPONSIBILITIES
⦁ Undertake key responsibilities for a caseload of clients within the sheltered scheme to promote independent living and safety in their homes.
⦁ Co-ordinate support services from other agencies, carers and relatives as necessary within the Sheltered Housing Scheme.
⦁ To make daily contact with tenants as required, being proactive in checking on their welfare in line with their individual support needs.
⦁ To ensure the designated scheme is linked to the relevant alarm response system, and to maintain regular liaison with the staff in relation to any tenant, including making referrals for dispersed alarms where required.
⦁ To respond to emergencies as they occur.
⦁ To seek, build and maintain partnerships with external agencies providing services. To utilise those services to provide maximum benefit for clients and to use the relationship to promote the council’s sheltered schemes and services.
⦁ To develop and maintain an up to date and extensive knowledge of service available to the client group and be able to signpost tenants to these services and empower them to make use of them independently.
⦁ To advocate on behalf of clients where required to ensure that they receive services to which they are entitled.
⦁ To complete, maintain and review all records for sheltered schemes and all clients to a high standard; including support plans, risk assessments, daily logs, personal files, emergency details, building and fire records and monitoring information (e.g. outcomes monitoring required by the Supporting People Team).
To develop protocols , guidance and procedures for the use of on site facilities to include the laundry, guest room, fitness suite and any IT or
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