Customer Service Assistant

Location

Wrexham, Wales | United Kingdom

Job description

Customer Service Assistant

Temp to Perm

Up to £25,000 per annum depending on experience

Wrexham

Monday to Friday 9am - 5:30pm

The Role of a Customer Service Assistant

Are you experienced in providing a first-class customer service? Do you enjoy a busy and varied role supporting customers? We have the perfect opportunity for you! Our client is looking to appoint a full time and part time candidate to the team as the business gets busier!

Responsibilities of a Customer Service Assistant

Speaking with established customers and new customers

Speaking directly to business customers

Ensuring correct documentation is received to ensure compliant and capturing that information if required

Entering accurate data onto CRM system

Deal with general queries over the phone and other channels by offering solutions to match customer needs.

The Candidate

The successfully appointed Customer Service Assistant will have the following skills and abilities:

Effective communication skills (listening, verbal, written)

Excellent literacy and numeracy skills

Confident and friendly telephone manner

Experience of working within a similar role or a strong customer service background

Reliable and have a good work ethic

Confident decision maker

The Package

Temp to Perm

£25,000 per annum

Free Parking

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.

Job tags

Salary

£12.82 per hour