Business Administration Apprenticeship START PEOPLE LIMITED

Location

Durham, County Durham | United Kingdom

Job description

What you will do in your working day

• Answering incoming calls and connecting to correct department
• Taking phone message and passing them on
• Making calls to clients to chase timesheets
• Making calls to candidates regarding availability
• Sending email and letters
• Preparing documentation by printing, copying and binding (candidate packs, inductions etc)
• Prepare rooms for meetings and getting refreshments
• Provide feedback on office efficiency and suggesting possible improvements
• Candidates and Clients
• Formatting CV’s on Microsoft Word
• Managing Customer Relationship Management (CRM- Matchmaker) system adding clients and candidates and maintaining files
• Meeting and greeting visitors, showing them where to go, providing refreshments
• Any other duties as required for the smooth running of the business

The training you will be getting

Level 3 Business Administrator Apprenticeship Standard which includes:

• Level 2 Functional Skills in Maths and English (if required)
• End-Point Assessment (EPA)

Exact delivery method and location for training to be confirmed. Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

• IT
• Record and document production
• Decision making
• Interpersonal skills
• Communication
• Quality
• Planning and organisation
• Project management
• Relevant regulation
• Policies
• External environment factors

What to expect at the end of your apprenticeship

• Possibility of a full-time position upon completion of the apprenticeship

Job tags

Salary

£10.3k per annum