Business Administration Apprenticeship
START PEOPLE LIMITED
Location
Durham, County Durham | United Kingdom
Job description
What you will do in your working day
- Answering incoming calls and connecting to correct department
- Taking phone message and passing them on
- Making calls to clients to chase timesheets
- Making calls to candidates regarding availability
- Sending email and letters
- Preparing documentation by printing, copying and binding (candidate packs, inductions etc)
- Prepare rooms for meetings and getting refreshments
- Provide feedback on office efficiency and suggesting possible improvements
- Candidates and Clients
- Formatting CV’s on Microsoft Word
- Managing Customer Relationship Management (CRM- Matchmaker) system adding clients and candidates and maintaining files
- Meeting and greeting visitors, showing them where to go, providing refreshments
- Any other duties as required for the smooth running of the business
The training you will be getting
Level 3 Business Administrator Apprenticeship Standard which includes:
- Level 2 Functional Skills in Maths and English (if required)
- End-Point Assessment (EPA)
Exact delivery method and location for training to be confirmed. Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communication
- Quality
- Planning and organisation
- Project management
- Relevant regulation
- Policies
- External environment factors
What to expect at the end of your apprenticeship
- Possibility of a full-time position upon completion of the apprenticeship
Job tags
Salary
£10.3k per annum