NHS Jobs
Location
Leicester | United Kingdom
Job description
To receive referrals and make new and follow up appointments To be responsible for giving out referrals to relevant consultants for triaging including associated diagnostic results and arranging investigations for patients To add patients to and book from appropriate waiting lists To be aware of any overseas visitor or private patients that are referred and notifying relevant departments. To ensure all local and national standards are applied to referrals and are in line with RTT, national targets and the UHL Elective Care Access Policy. This includes date stamping documents, reviewing and checking referrals to ensure data quality and booking requirements To proactively source missing data on the patients record on the patient administration systems To check, extract from, record and update the relevant patient administration systems To ensure full utilisation of clinic slots available Deal with queries and enquiries regarding appointments and utilisation of 2 way text systems Liaise with patient pathway coordinators, medical secretaries and clinical staff in connection with arranging and/or changing appointments Liaise with clinicians regarding availability for clinics and make appropriate scheduling decisions, referring where necessary. Monitor, manage and report clinic cancellations, including notice time given and utilisation of clinic time available Provide training and support to other staff regarding patient administration systems As directed by the Team Leader, maintain clinic scheduling on patient administration systems, e.g. cancellation of clinics, setting up of new templates and clinics and management of doctor templates Ensure that all processes and procedures are complied with and compliance is maintained with regulators and internal requirements Accurate RTT recording for patient pathways including transferring and linking pathways. Provide cover for colleagues as and when required
Job tags
Salary
£22.38k per annum
