Location
Slough, Berkshire | United Kingdom
Job description
Housing Needs Officer needed in Slough, £21.80ph PAYE - Reference: RQ1206780
- To ascertain a household’s risk of homelessness at first point of contact.
- To provide early intervention assistance to those at risk of homelessness but not within 56 days.
- To undertake case work as necessary to complete triage assessment of cases.
- To co-ordinate and provide responses to all general housing queries including emails and phone calls.
- To provide verbal and written advice on a wide range of housing and related matters to anyone approaching, working closely with other colleagues and partners.
- To advise customers of their housing options, this could include: privately rented housing, deposit bond and rent-in-advance schemes, renting a room, social housing, mediation, supported housing.
- To provide general advice and assistance in the following areas: homelessness, security of tenure, harassment and illegal eviction, disrepair, money management, benefits, relationship breakdown, domestic abuse.
- Assist residents with accessing services that support them to find or sustain accommodation.
- Ensure case management files are updated with details of all contact and case progression.
- Seek information from landlords/lenders/relatives and other agencies to assist the Housing Options Officers in preventing or relieving homelessness.
- Support the Housing Options Officers in monitoring Personal Housing Plans, including contacting customers for updates.
- Provide tenancy advice to tenants and landlords.
- To attend meetings and events as required to promote the service; including assisting with the administration if required, in terms of organising, preparation, taking minutes.
- To support the objectives of the Homelessness Strategy.
- To support diversity and inclusion across the service area in terms of service delivery and partnership working.
- To prevent homelessness utilising all initiatives available to clients, both internally and through external organisations.
This is a full time role on a temporary contract basis
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website
Job tags
Salary
£21.8 per hour
