Location
Cambridge, Cambridgeshire | United Kingdom
Job description
Job Introduction
As a Guided Tours Facilitator at Sodexo in Cambridge - CB2 0AA , You'll will be responsible in supporting with the successful planning, facilitation and execution of the guided tours as well as hosting them. You have a keen eye for detail, and your organisational skills will ensure everything runs like clockwork. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What you’ll do:
- Work closely with the Guided Tours Lead, Campus Events Conferencing Manager and Head of Workplace Experience to ensure smooth running and communication of the process
- Regular calls with the Guided Tours team to ensure a consistent service delivery
- To be an “Oracle” for the Discovery Centre and all aspects of the Guided Tour content
- To administrate the booking process from initial request through to the end of the Guided Tours
- To facilitate all aspects of the Guided Tours to include visitor bookings and equipment control
- To train Host Champions to be able to complete the Guided Tours
- To support Host Champions with physical guidance and signposting
- Meticulously manage the calendars for the Guided Tours and support the calendar management for the Cambridge Campus.
- To be the principal deputy for Guided Tours Lead when required
- Support the administration process for the Campus Booking process
- Complete any reasonable request as requested by management
What you bring:
- Confident in presenting to an audience of up to 20 participants
Ability to work under own initiative
Strong administration skills including proficiency in Microsoft Applications
Excellent interpersonal skills including effective listening
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied
Ready to be part of something greater?
Job tags
Salary
£13.19 per hour
