Location
Leatherhead, Surrey | United Kingdom
Job description
Care Operations Manager
Location: Leatherhead, Surrey (Hybrid)
Salary: Circa £40k + Excellent Benefits
Monday - Friday, 35 hours per week
The Client:
Our client, a leading charitable organisation in the health and social care sector, specialises in personal care services, including washing, dressing, and operates a Day Unit for early-onset dementia.
The Role:
As a Care Operations Manager, you will lead the team of Senior Service Managers and work closely with HR to identify recruitment requirements.
Responsibilities:
? Allocate resources effectively within the organisation.
? Ensure adequate cover for the out-of-hours service.
? Work with the Head of Care Operations for compliance and safe practices.
? Establish effective communication with operations, training, compliance, and contracts teams.
? Provide supervision, coaching, and guidance to line management and care staff.
? Attend networking events to promote services.
? Collaborate with Fundraising, Marketing, and Communications for fundraising direction.
? Review Service Development Plan for overall compliance.
? Deputise in the absence of the Head of Care Operations.
Requirements:
? Previously worked as a Care Operations Manager or in a similar role.
? NVQ 5 in Leadership / Management in Health & Social Care or equivalent.
? Prior management experience.
? Experience in creating and auditing of risk assessments and care plans.
? Knowledge of learning disabilities, autism, and dementia strategies,
? Background in designing and writing reports for prompt information sharing.
? Understanding of safeguarding protocols with experience addressing related concerns.
? Skilled in IT, including Microsoft Office.
? Senior Leadership qualification in Health & Social Care (desirable).
? Valid UK driving licence with a roadworthy car.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We en
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