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Location

Blackwood, Caerphilly | United Kingdom

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Job description

JOB DESCRIPTION
JOB TITLE: Administration and Facilities Officer
LOCATION: Groundwork Wales Offices, Pontllanfraith (or any other location within the Caerphilly County Borough as appropriate)
CONTRACT PERIOD: Permanent
RESPONSIBLE TO: Head of Programmes and Operations
NUMBER OF HOURS: 37 hours per week – flexible to meet the needs of the business, early and evening shifts will be a requirement
SALARY: Meets Real Living Wage - £20,971.60
JOB OBJECTIVES
To ensure the effective operation of the Ty Mynyddislwyn Environment Centre, ensuring a high level of facilities management, housekeeping, hygiene and preparation for all users.
Reception duties, administration support and facilities duties as appropriate.
The post will require flexibility to cover room bookings outside of office hours on a regular basis.
MAIN AREAS OF RESPONSIBILITY
1. To carry out Administration and Reception duties
2. To support the opening and closing of the centre, as per booking requirements
3. To be responsible for the setting up of facilities and resources as per booking requirements, including some lifting and moving of furniture, cleaning, configuring and preparing rooms
4. To conduct facilities tasks and associated administration, as required, e.g meter readings, testing of fire alarm, lighting checks, booking sub- contractors etc
5. To conduct regular condition surveys of the centre to ensure upkeep i.e. report any maintenance or health and safety issues
6. To carry out cleaning duties within rooms and facilities including replenishment of beverages and washing crockery etc
7. To control, purchase and replenish stationary, consumables and materials and equipment needed within the business.
8. To perform general office duties i.e. photocopying, scanning, filing, internal and external post
9. To use Office computing packages eg: Microsoft Office suite,
10. To support the Green Dragon Environmental Standard programme manager in all aspects of administration, marketing and customer service
11. To undertake Website and social media updates (training will be provided)
12. To undertake any other duties, which may reasonably be regarded as within the scope of responsibility of the post as defined by the Line Manager or Senior Management team.
PERSON SPECIFICATION
1. Qualifications and General Experience
Essential: - GCSE or equivalent in English and Mathematics
- An appropriate qualification or proven experience in an office based
role.
- Excellent telephone manner
- Excellent customer service skills

Desirable: - Full driving licence and access to a vehicle for work
purposes
2. Specific Technical Experience and Ability

Essential: - Excellent customer service skills
- Excellent written and verbal communication skills.
- The ability to communicate with others, both within and outside Groundwork and work as a committed and supportive team member
- Computer literacy including Microsoft applications

Desirable: - Knowledge of the principles of sustainable development.
- Knowledge of safe working practices and procedures
Please note that you are not expected to satisfy all requirements under ‘desirable’; these cover a range of abilities and experience that are relevant to the post.
3. Personal Attributes
The successful applicant will be a sociable, dynamic, professional person who
can demonstrate the following personal attributes:-
 Flexibility and willingness to work on own initiative and as part of a team
 Self-confidence, self-motivation and enthusiasm
 The ability to work under pressure
 Organised, thorough and methodical in approach.
 Have a calm temperament and be able to deal with customers in a
professional manner
 Dependable with a good work attendance record.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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Job tags

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Salary

£20.97k per annum