Course Coordinator

Location

Dartford, Kent | United Kingdom

Job description

Course Coordinator

Location: Dartford

Hours: Monday to Friday 9:30am-5:30pm (inc bank holidays)

Benefits: 32 days annual leave, Parking, Social Events, Pension

Salary: £25,000- £27,000 per annum

Office Based

As the Course Coordinator, you will play a vital role in the company by providing exceptional customer service and support. You will be responsible for answering incoming calls from customers and providing accurate information to ensure they are booked on to the right courses. You will also be coordinating diaries, booking accommodation for clients, taking payments, and reviewing open appointments. This is a fast paced, busy role in a buzzy atmosphere with a dedicated team- a varied position that is perfect for you if you don't like watching the clock, wondering what to do next!

Key Responsibilities:

• Provide efficient and accurate information to potential customers via phone to book appropriate courses


• Proactively contact existing customers to get feedback and ensure satisfaction


• Generate new business by contacting companies and promoting the courses


• Show visitors around the Centre when required


• Managing diaries to ensure course availability and keep the system updated

Desired Skills:

• Excellent communication and interpersonal skills.


• Strong organisational abilities with an attention to detail.


• Proactive and self-motivated attitude.


• Ability to work independently and as part of a team.


• Proficient in Microsoft Office Suite


• Previous experience in a customer service or sales role preferred, but not required.

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job tags

Salary

£25k - £27k per annum