SOTI Inc
Location
Solihull, West Midlands | United Kingdom
Job description
Job title: Sales Engineer
Type of Role: Permanent, Full Time
Who We Are
SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, demonstrate your strong lateral thinking abilities whilst working in a fast-paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI.
Sales Engineers are responsible for satisfying the needs of new and existing customers in an effort to maximize their experience with SOTI products. This includes, providing technical support, revenue generation in add-on sales and professional service training and following up on presales cases as needed. This position demands a high level of customer service through all interactions as a SOTI representative.
What’s in it for you?
The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.
What You'll Do
Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken and caring persona as an effective representative of SOTI
Conduct onsite and remote demonstrations of SOTI products
Provide pre-sales technical support to prospective customers
Analyze SOTI's market segment and generate recommendations for product roadmaps
Investigate customers queries and communicate with internal product development teams to resolve product issues (can’t see another way of changing issues. it’s a fact that there will be issues to resolve so let’s discuss this one when you’re back in)
Provide email and telephone based pre and post-sales, technical support for our software products
Local and international travel through EMEA may be required in a supporting role for post and pre-sales opportunities
Prepare documentation to facilitate internal and external information sharing about the SOTI product line
Conduct weekly review meetings with respective Account Managers to review active projects (POC’s)
Experience You'll Bring
Bachelors or Equivalent degree in Computer Science / Information Technology / Business Administration or other related fields
2+ years in a Sales Engineering or Technical Sales based role
Basic knowledge of EMM / Mobility Management Solutions
Excellent written and verbal communication skills
Extensive understanding of computer networking principles (Firewalls, Network Protocols, Subnetting, etc.)
Extensive knowledge of mobile computing platforms (Android, iOS, Windows 10, Windows Mobile and Linux)
Has proven ability to plan, prioritize and organize workload, consistently working within service standards and agreed objectives
Ability to cultivate ideas independently and bring a unique perspective to the forefront
Nice to have Qualifications:
Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS
Knowledge of Active Directory, certificates, CRM solutions
Experience with databases, Microsoft SQL server, MY SQL, Oracle
Experience with containerization and virtualization
Understanding of Google Android Enterprise Android offering
Market expertise within regulated industries
About SOTI
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.
At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.
We offer careers with #EndlessPossibilities.
What are you waiting for? Apply today:
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
From our humble origins in the founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and tons of fun. Join SOTI today, and live the SOTI experience.
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