Power NI Limited.
Location
Slough, Berkshire | United Kingdom
Job description
Vacancy Salary £22,500 plus a 10% annual bonus – opportunities to progress to £24,900 per annum depending on performance in the role
Vacancy Location Antrim or Omagh
This is a Permanent , Full Time vacancy that will close in 9 days at 23:59 GMT .
The Vacancy
You will be the first point of contact for all domestic queries, responding to and delivering a customer experience that is second to none. Working alongside some of the industry’s best customer service advisors, you will contribute towards achieving business performance targets ensuring the Power NI brand continues to grow.
The ideal candidate will be empathetic, caring, highly motivated, disciplined, and reliable with a focus on providing an amazing customer experience driven through natural conversations to achieve high customer satisfaction. Our customers would agree and scored us 86% in satisfaction surveys based on last year’s performance.
What you'll need
If so, see how you can be a part of the energy transition.
Take a look at our Energy Moves Us video below which is a great insight into our organisation as an employer and to learn a little bit more about the people behind our business.
You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications. We reserve the right to enhance criteria to facilitate shortlisting.
Full details can be found in the job specification located at the bottom of this page.
NB: IPhone users should download job specification using Safari.
The Company
At Energia Group, energy moves us to deliver careers that power a greener and fairer future. Across our two brands that serve the entire island of Ireland; Energia and Power NI – we supply hundreds of thousands of homes and businesses with positive energy solutions and innovative technologies leading Ireland’s decarbonisation efforts. We’re looking for people with positive energy who want to transform their ambition into impact in our environment and communities.
All applications should be submitted online. Once the vacancy has closed, we will review all submissions and will be in touch with the next step in the process.
In the meantime, if you have any questions about open roles or working with Energia Group, please just drop us an email.
Furthermore, we want you to perform at your best! Please let us know if you need us to make any adjustments to the recruitment and selection process by contacting us at [email protected] .
A reserve list will be held for 6 months in which you will be placed if you are suitable for the role.
Best of luck!
Energia Group is an equal opportunities employer.
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