Senior Events Safeguarding Manager

Location

Tottenham, Greater London | United Kingdom

Job description

Job Description

Job description

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

• A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
• A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
• Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
• A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
• An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.

The Club is seeking a seasoned Safeguarding Professional to become our Senior Events Safeguarding Manager to lead on safeguarding strategy and practice across all of the Club’s event delivery – be it at our major events (e.g., matchday, game day, concerts), our visitor attractions, including F1 Drive, and across our conferences and events at the stadium.

This individual will have:

• Experience and understanding of event management and delivery;
• Professional background in safeguarding and welfare, with a qualification in Social Work, Teaching, Healthcare, or similar professional experience, such as Police work;
• Willingness to work flexibly around the events schedule.

Due to the nature of the industry, this role includes working evenings and weekends, in a ‘five days in seven’ pattern, centred around the Club’s Events schedule. 

Job Purpose

• To work with Stadium Operations, Event Delivery and Commercial teams on the implementation of the Club’s safeguarding strategy and the strategic safeguarding implementation plan. This includes:
  • Working to implement a culture of safeguarding across the Club’s Event planning and delivery, both at THFC Stadium and at Leyton Orient FC Stadium (for the Tottenham Hotspur Women’s WSL matches).
  • Policy development and implementation across Events & Commercial teams;
  • Training development, commissioning & delivery for Stadium staff, Club staff, and Casual staff on matchdays;
  • Working with partners & Third Parties to ensure that safeguarding standards and requirements are implemented whether directly employed by Club or otherwise;
  • Working to further the Women’s Night Safety charter.

• To line manage the event safeguarding & welfare staff, and be integrated within Events Command, Control & Coordination structure as the Event Safeguarding Lead for:
  • Matchday
  • Event Days (Third Party Events) including but not limited to:
    • National Football League (NFL) games (i.e., American football)
    • Concerts
  • Visitor Attractions including but not limited to:
    • F1 Drive
    • Stadium Tours / Skywalk
  • Conferences and Events

• To be accountable to the Club’s Safeguarding Board via quarterly reports, as the Deputy to the Head of Safeguarding & Welfare.

KEY RESPONSIBILITIES

Leadership

• To be Deputy to the Head of Safeguarding, supporting the Club’s leadership in delivering Safeguarding across the Club.
• To line manage the Safeguarding & Welfare staff for event days (both at THFC Stadium and at LOFC Stadium) and provide guidance and support to the team of experienced Safeguarding Managers, and facilitate the team’s monthly peer supervision sessions.
• To Chair the Safeguarding Operational Leads groups.
• To produce monthly reports (datasets and analysis) to the Club’s Safeguarding Board, Stadium Director and Senior Safeguarding Lead.
• To work across Club Departments to achieve equitable, diverse and inclusive experiences for all.
• To support the progress of the Club’s commitment to the Women’s Night Safety Charter, and other community-reaching initiatives in the Stadium and beyond.

Working Together

• To become an integral part of the Stadium Operations and Event Delivery teams, based in Stadium (with long-arm line management via the Head of Safeguarding & Welfare based at Lillywhite House).
• To develop key relationships across the Club and third-party organisations, and with local partners, to ensure seamless Safeguarding delivery across all public facing Events and activities.
• To provide safeguarding support and advocacy for Events Delivery, Stadium Operations, Visitor Attractions, Conferences & Events, and Stadium-based activities and staff.

Compliance

• To support the facilitation of regulatory audits on behalf of the Premier League, Local Authority, and others.
• To ensure safeguarding compliance with all relevant legislation and regulation including:
  • Safeguarding legislation and statutory guidance
  • Premier League Safeguarding Standards
  • FA rules
  • Sports Grounds Safety Authority (Green Guide)
  • Health & Safety Executive (Purple Guide)

Event Safeguarding & Welfare

• To ensure that safeguarding is part of planning, delivery and review, of event delivery.
• To identify and mitigate operational safeguarding risks in event delivery.
• To act as the Event Safeguarding Lead at Stadium major events, managing a Best-in-Class Safeguarding & Welfare team (of casual employees) from Control; on matchdays this team works peripatetically, and at concerts, the team works from a static Welfare Suite in cooperation with Stadium Medical.
• Develop and manage a team of Event and Stadium Designated Safeguarding Officers and Safeguarding Champions.
• To manage safeguarding concerns, and work in partnership with Stadium investigations, in line with Club policy and statutory requirements, with the oversight by Head of Safeguarding at Tottenham Hotspur Football Club.
• To maintain safeguarding records and provide related administration support.

Promoting Awareness

• Actively promote and raise awareness of best practice, via a range of communications, and learning & development opportunities.
• Ensure appropriate CPD to maintain an up-to-date awareness of safeguarding legislation, statutory guidance, and best practice and disseminate information appropriately.

PERSONAL ATTRIBUTES

• Leads with integrity, expertise, and passion;
• Creative, thinks ahead, generates innovative ideas;
• Values & respects others, builds relationships;
• Gets things done, delivers to highest of standards, is accountable;
• Collaborates across teams, agencies and networks.

SKILLS AND EXPERIENCE

Essential:

• Minimum of 2 years’ experience in a Safeguarding role in a fast-paced environment.
• Experience of line managing staff in respect of safeguarding practice.
• Demonstrable experience working in a professional safeguarding role (e.g., social work, teaching, healthcare qualification or equivalent work experience, such as police work) working with children, young people and/or adults at risk
• Significant experience working across agencies and sectors providing Safeguarding advice and advocacy.
• Experience of establishing effective working relationships, partnerships and collaborations with a range of organisations and providers.
• Demonstrable knowledge of safeguarding matters, statutory and other guidance related to the best outcomes for children and adults at risk.
• The ability to exercise the highest standards of confidentiality and to work sensitively with those affected by issues of safeguarding.
• Ability to dynamically risk assess complex situations, make decisions and advise appropriately.
• Excellent communication and interpersonal skills including written, verbal, and presentation skills in a professional setting.
• Practical experience of planning and delivering workshops, training events, network events and supporting knowledge sharing with a range of stakeholders.
• Proven planning and organisation and administration skills with excellent attention to detail.
• Examples of self-motivation, self-management, solutions-focus and the ability to work on own initiative as well as part of a team.

Desirable:

• Experience of delivering clinical supervision.
• Experience of managing casual staff teams.
• Experience of event delivery and/or working on matchday and at events.
• Understanding of operations in sport-based event delivery.

Additional requirements

• This role will require an Enhanced Disclosure and Barring Service record check with children’s barred list, as well as a minimum of two current and recent work references.
• The role is subject to safer recruitment processes, and will also include social media checks.
• Applicants will be asked about any previous convictions, cautions, reprimands that are not protected, as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended)

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

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