Location
Remote | United Kingdom
Job description
Lettings Team Leader - Lettings
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you’re just what we’re looking for. We have an exciting opportunity for a Lettings Team Leader to join our Lettings team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss. Please look at the full job profile via this link JOB PROFILE. It’s important that you read it in full and check that you meet the essential criteria. About the role…. An exciting opportunity has arisen in the Lettings Team for the role of a Lettings Team Leader. The successful candidate will be responsible for delivering a customer focused service, developing service improvements, and providing key performance information to assist in service delivery. To ensure that vacant properties are let as efficiently as possible, this requires close liaison and partnership working with other services involved in the void delivery process. A proactive approach to lettings will be required to seek rehousing solutions that will support vulnerable customers and minimise the time a property is vacant. The postholder will be a creative self-starter and utilise any options available to ensure properties are let effectively. The Lettings Team Leader will be responsible for the management of a small team within the lettings service and will undertake training and development to ensure that they have the appropriate competencies and behaviours to deliver work of the highest possible standard. A comprehensive understanding of the Allocations Policy will be required, and the successful applicant will be fully competent in the use NEC. A bit about Gateshead Council…We’re responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office, public buildings and schools across the borough which stretches from Bill Quay to Chopwell. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!You’ll be paid a competitive salary plus additional allowances where relevant.Job tags
Salary
£36.65k - £39.19k per annum
