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Student Support Assistant


University of Sheffield


Location

Sheffield | United Kingdom


Job description

Working within the Student Support Team, you will be the first point of contact for the department, looking after the departmental inbox and leading on providing a high-quality customer-focused reception service. You will welcome visitors to the reception desk, answer queries from staff, students and visitors, and will make bookings for all departmental events and travel. In addition, you will provide administrative support for a range of learning and teaching activities to support the smooth operation of the department, such as administration of unfair means procedures, student attendance monitoring and post-assessment processes, including checking marks and coordinating exam script viewings.

You will have previous administrative experience of working in a busy office environment, ideally within an education setting or similar organisation. You will have excellent IT skills and be a confident communicator with strong interpersonal and customer service skills, ideally with some experience of reception work. You will be comfortable working on your own and as part of a team and will have the ability to work under pressure while maintaining excellent accuracy and attention to detail.

The Department of Computer Science offers three, four and five-year undergraduate degrees in Computer Science, Software Engineering and Artificial Intelligence. We have an enviable reputation for innovative teaching methods based on enterprise, industrial projects and problem-based learning. We offer a number of masters programmes, including an MSc in Advanced Computer Science.

We are one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent
and contributions complement each other to the greatest effect. We believe diversity in all its forms
delivers greater impact in research, teaching and student experience.

To find out what makes the University of Sheffield a remarkable place to work, watch this short film: and follow @sheffielduni and @UniOfSheffJobs on Twitter
for more information.

Apply now by clicking on the Apply button located near the top left of your screen.


Job tags

Full timeWork at office


Salary

£23.7k - £25.14k per annum

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